Privacy Policy

Last Updated: October 24, 2025

Bond’s Limited (“Bonds Malta”, “we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit bondsmalta.com (the “Website”) or interact with our products and services, in accordance with the EU General Data Protection Regulation (GDPR) and applicable Maltese data protection laws.

The supervisory authority for data protection in Malta is the Information and Data Protection Commissioner (IDPC).

Company Details

Bond’s Limited
Bond House, Notabile Road, Attard. ATD 9039, Malta
Tel: +356 2143 6407 / +356 2143 6405
Email: info@bondsmalta.com
Website: bondsmalta.com

1) Data Controller

Bond’s Limited is the data controller responsible for your personal data.

For questions about this Policy or our data handling practices, contact us at info@bondsmalta.com or the postal address listed above.

2) Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identity & Contact Data: name, company, job title, email, phone number, postal address, and information you include in forms or correspondence.

  • Technical Data: IP address, browser type and version, device identifiers, operating system, and referral source.

  • Usage Data: pages visited, time on page, navigation paths, and interactions with Website elements.

  • Marketing & Communications Data: your preferences for receiving marketing from us and your communication preferences.

  • Transaction & Order Data (where applicable): purchase history, delivery details, billing details, and payment confirmations (note: payment card data is handled by payment providers and not stored by us).

We collect data when you:

  • Visit or browse the Website,

  • Submit forms (e.g., contact, quote, brochure/catalogue request),

  • Sign up for newsletters or events,

  • Request a proposal or place an order,

  • Interact with cookies and similar technologies (see Section 4 – Cookies).

3) How We Use Your Personal Data

PurposeTypes of DataLegal BasisProvide and manage our products/services; process orders/requestsIdentity, Contact, TransactionPerformance of a contract (Art. 6(1)(b))Respond to inquiries and provide customer supportIdentity, ContactLegitimate interests and/or contract (Art. 6(1)(f)/(b))Improve our Website, products, and user experienceTechnical, UsageLegitimate interests (Art. 6(1)(f))Send marketing (e.g., product updates, promotions)Identity, Contact, MarketingConsent (Art. 6(1)(a)) — you can withdraw at any timeComply with legal/financial obligationsIdentity, TransactionLegal obligation (Art. 6(1)(c))

We will only use your personal data for the purposes set out above, unless we reasonably consider another purpose is compatible with the original one.

4) Cookies & Similar Technologies

What are cookies?
Cookies are small text files placed on your device by websites you visit.

How we use cookies:

  • Essential: required for core Website functionality (e.g., security, form submission).

  • Analytics: to understand Website performance and user behaviour.

  • Marketing: to measure campaigns and deliver relevant offers.

  • Functional: to remember preferences (e.g., language).

You can manage your preferences at any time via your browser settings and our on-site Cookie Settings tool (when available). For more information, see our Cookies notice (if published on the Website).

5) Sharing Your Personal Data

We may share data with:

  • Service Providers (Processors): hosting, analytics, email/SMS services, order management, and payment providers — all under GDPR-compliant contracts;

  • Professional advisors & authorities: where required by law or to establish, exercise, or defend legal claims.

We do not sell your personal data. Any third parties are contractually bound to protect your data and use it only according to our instructions.

6) International Transfers

Our aim is to keep your personal data within the EEA. Where transfers outside the EEA are necessary (e.g., certain cloud or email providers), we ensure appropriate safeguards such as the European Commission’s Standard Contractual Clauses and additional technical/organisational measures.

7) Data Security

We implement appropriate technical and organisational measures to protect your data, including encryption in transit, secure servers, access controls, and regular monitoring. No method of transmission or storage is 100% secure; however, we work to protect your information to the best of our ability.

8) Your GDPR Rights

Under GDPR, you have the right to:

  • Access your personal data and obtain a copy,

  • Rectify inaccurate or incomplete data,

  • Erase your data in specific circumstances (“right to be forgotten”),

  • Restrict processing under certain conditions,

  • Data Portability — receive your data in a machine-readable format and/or request transfer,

  • Object to processing based on legitimate interests and to direct marketing,

  • Withdraw Consent at any time (where processing is based on consent),

  • Lodge a Complaint with the IDPC.

To exercise these rights, email info@bondsmalta.com. We respond within one month where feasible and lawful.

IDPC Contact:
Website: idpc.org.mt
Address: Level 2, Airways House, High Street, Sliema SLM 1549, Malta
Email: idpc.info@idpc.org.mt

9) Data Retention

We retain your personal data only as long as necessary for the purposes set out in this Policy:

  • Inquiry/Support data: typically up to 2 years after resolution,

  • Transaction/Order data: typically 7 years (legal/accounting obligations),

  • Marketing data: retained until you withdraw consent or object to marketing.

When data is no longer needed, we securely delete or anonymise it.

10) Third-Party Links

Our Website may include links to third-party websites or services. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies separately.

11) Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated “Last Updated” date. Please check back periodically.

12) Contact Us

If you have questions about this Policy or wish to exercise your rights, contact:

Bond’s Limited
Bond House, Notabile Road, Attard. ATD 9039, Malta
Tel: +356 2143 6407 / +356 2143 6405
Email: info@bondsmalta.com